Common queries answered
Frequently asked Questions
Spain and Portugal usually receive orders between 24 to 48 hours.
For the rest of our supported countries usually takes between 3 to 6 days.
We do not offer exchange policy. We do however have a 14 day return policy. Conditions apply refer to our Terms and Condition
Once an order is shipped the shipping address cannot be changed. For your next order, either place a new order and fill-out your new shipping details or you may visit My Account
Upon shipping your order a link will be provided to you email. In the near future, we’ll be providing an option to track orders through our website.
You may reach us through our contact us form.
We delay the orders for 3 hours prior shipping them to allow any shipping address changes. In case of an error, do contact us as soon as possible.
We ship to the following countries.
Yes, all your items will be in one package. Our package has a limit of 20kg per order.