Common queries answered

Frequently asked Questions

Spain and Portugal usually receive orders between 24 to 48 hours.

For the rest of our supported countries usually takes between 3 to 6 days.

We do not offer exchange policy. We do however have a 14 day return policy. Conditions apply refer to our Terms and Condition

Once an order is shipped the shipping address cannot be changed. For your next order, either place a new order and fill-out your new shipping details or you may visit My Account

Upon shipping your order a link will be provided to you email. In the near future, we’ll be providing an option to track orders through our website.

You may reach us through our contact us form.

We delay the orders for 3 hours prior shipping them to allow any shipping address changes. In case of an error, do contact us as soon as possible.

We ship to the following countries.

Austria
Belgium
Bulgaria
Croatia
Czech Republic
Denmark
Estonia
Finland
France
Germany
Hungary
Ireland
Italy
Latvia
Lithuania
Luxembourg
Monaco
Netherlands
Poland
Portugal
Romania
Slovakia
Slovenia
Spain
Sweden

United Kingdom
Vatican

Yes, all your items will be in one package. Our package has a limit of 20kg per order.

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On all orders above €150

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14 days money back guarantee

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